Telephone Training

A friendly, clear, articulate conversation over the telephone inspires confidence in the listener. Trainings will include:

• Tools for enhancing voice and speech
• Tools for sounding friendly even when you don’t feel it!
• Approaches to maintaining energy in the voice
• Do’s and don’ts when talking with hard-of-hearing clients
• Strategies for being organized without sounding hurried
• Tools for making sure that your clients hang up feeling confident

Be sure to also see:

• Presentation Training
• Interview and Client-Facing Skills
• Accent Modification
• Voice and Communication Training for Transgender People